In this highly visible role, you will have the responsibility of providing solutions that enable end-to-end monitoring of all systems, ensure exceptional end user Quality of Experience and Quality of Service and to ensure all clients are provided with correct and functional software, hardware and infrastructure thereby enabling them to perform their tasks and achieve the business objectives. You will utilize your deep understanding of developing and maintaining monitoring, alerting, and metrics gathering/analysis systems for compute clusters, storage systems, networks, web infrastructure & applications, database servers, and directory services. You will utilize your extensive communication skills to interface with internal teams, enabling world-class product development.

Technical Outputs
Shows Initiative/Innovation

• Implements improved IT processes that have a positive effect on the team’s performance or the company’s objectives.
• Maintains a long-term focus and does not wait until having to respond to a demand. Problems and opportunities are anticipated and dealt with immediately.
• Takes an active involvement in problem resolution and where necessary works after hours to ensure that issues are resolved.
• Shows foresight to prevent errors or delays in projects / deployments.
• Have the ability and willingness to learn new skills and technologies.

Completes Projects

• Completes all project work / allocated tasks on time / as per agreed schedule and communicates progress with all parties concerned.
• Takes on additional, unplanned projects as required by the business and works after hours where necessary.
• 3+ years of experience with enterprise and open source monitoring solutions for networks and applications, such as Elastic Stack, SCOM, Nagios, Graphite, InfluxDB, Grafana, StatsD, Riemann
• Advanced MS SQL query skills
• Advanced PowerShell scripting skills

Experience

• Windows system administration
• Linux system administration
• Linux scripting (Eg. bash, python, perl etc)
• Experience with Web Server Services (Apache/IIS)
• Experience working with web API’s (eg REST)
• Good knowledge of Performance Counters and WMI
• Networking: experience with network theory e.g. TCP/IP, TCP/IP packets analysis, DNS, OSI layers, load balancing and firewalls.
• Experience in one or more of the following languages: PHP, Python, Java, Clojure, Groovy, Go
• Basic experience working with automations tools such as SCCM, Ansible, Puppet or Chef
• Advanced experience working with reporting and Dashboard tools such as Grafana, Kibana, SQL Reporting Services
• Advanced experience of ETL processes

As a Front-End Developer, you need to collaborate with UI/UX Designers and Back-End Developers to deliver the products which meet the requirements. You will focus on client side development of producing HTML, CSS and JavaScript for web applications so that users can see and interact with them directly. Besides, due to the tools/technology in Front-End change constantly, we expect you are open to new things and have strong thirst for these new stuff.

Minimum qualifications

• At least 3 years experience in Web development and integration.
• Be familiar with some/all of the following languages/tools:
• HTML, CSS, JavaScript, Git (required)
• Front-End frameworks such as ReactJS, VueJS, Angular2+ etc.
• Front-End module bundlers or build tools such as Parcel, Webpack ,Gulp, etc.
• Front-End debugging tools such as Chrome Developer Tools, Firefox DevTools etc.
• Front-End testing framework such as Jest, AVA, Mocha, Jasmine etc.
• Proficient in Web API and Ajax.
• Proficient in RWD (Responsive-Web-Design) Development.
• Proficient in Modern Web Development such SPA (Single Page Application), MVC (Model, View, Controller) etc.
• Proficient understanding of cross-browser compatibility issues and ways to solve them.
• Good communication skills in English.

Preferred qualifications

• Experience in software design patterns.
• Experience in Agile software development.
• Experience in Flux-like data flow architecture.
• Database background knowledge (Relational/NoSQL Database).

In this role, you’ll work collaboratively with software engineering to operate and
deploy our systems. Help automate, re-engineer and streamline our development operations and processes. Build and maintain tools for deployment, monitoring and operations. And troubleshoot and resolve issues in our dev, test, staging and production environments.

Job Description:

• Process Management – Developing, defining and promoting standard operating procedures and creating processes and tooling for operation efficiency. Facilitate team interactions related to the process. Ensuring adherence to the organization’s development process.
• Automation Management – Manage the continuous build and release automation best practices. Working closely with development, testing and operational teams to identify automation opportunities and solutions to any manual work practices.
• Research/Innovation – Exploring new technologies to optimize the delivery and reliability of automation
• Monitoring – Develop and implement monitoring tools with reporting, dashboards and alerts to monitor production product performance and dev operation efficiency.
• Environment Management – Help design, implement and support development tools and infrastructure with an understanding of Windows/Linux, networking, storage, security and application dependencies. Standardize, automate and document setup of development and production environments
• Top 3 skill areas for this role: Coding or scripting, Process re-engineering, Communication and collaborating with others

Minimum qualifications

• 3 years working with provision and automate infrastructure
• 3 years experience using CI/CD tools such as Gitlab, TeamCity, Octopus for automated builds, unit tests, deployments and functional testing
• Proficient working with PowerShell, ASP.NET, Web API, C#
• Experience working in an Agile Development Environment
• Experience with devops tools, processes and culture
• Ability to handle multiple tasks simultaneously and work independently
• Good communication skills in English and Chinese

Preferred qualifications

• Experience working with a CMDB to maintain environment data for automation
• Working knowledge of MSSQL and mySQL databases to maintain and monitor performance
• Experience creating and managing virtual environments through VMWare or similar products
• 3 years experience in Windows/Linux systems with networking and security knowledge.
• Knowledge of best practices and IT operations in an always-up, always-available service. Systems administration a plus